katwalkdivaz.com is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund within 30 days. Simply use the UPS Return Lable included in your purchase to return your item(s). The following conditions apply:
- Shipping is non-refundable*
- No Restocking Fee applies (provided item is repacked according to factory standards,original proof of purchase, original tags attached and without wear, useage or damage.)
- Returns are accepted only on these terms.
*Items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund
Shipping to and from katwalkdivaz.com is at the customer's expense and varies according to weight, size, shipping type and location. For orders over $50.00 we offer FREE shipping within the contiguous United States. All items will be shipped insured.
We offer international shipping and shipping options may vary depending on the delivery restrictions of your country. Exact shipping prices are unknown and additional fees such as taxes and duties may be requested upon delivery. These fees are set by the destination country and will vary per country. Katwalk Divaz Fashion Boutique is not responsible for any of these costs.
International shipping costs are calculated based on a number of factors, including the number of purchased items, the weight of the items and the destination country postal code.
Unfortunately, we canot offer Free Shipping on international orders.
Most items will arrive 6-18 business days after receipt of your oder. You will receive an email confirming when the shipment was sent out. Please note that the shipping window is only an estimate and delivery dates cannot be guaranteed.
On returns, unfortunately, we cannot refund your original domestic and international shipping charges and we cannot refund duties or taxes. We cannot offer free returns on international orders.
International orders are not eligible for: